Providing quality out-sourced solutions to companies throughout the world with our following services:
- Order fulfillment and warehousing
- E-commerce integration and support
- Call center and customer care
- Telephone sales and campaign execution
- Inventory and purchasing management
- Returns management & reporting
- Gift messaging and packaging
- Client specified order turnaround – same-day, 24 hr, and 48 hr
Order Processing Fulfillment
Order processing can become a tiresome and tedious task for your staff. At Capitol Fulfillment Center, order processing is a joy and our business. You don’t need to burden your staff with operational matters such as order processing when Capitol Fulfillment Center has a professional team ready to handle these chores. Free up your employees to work on more important tasks such as major business strategies, while Capitol Fulfillment Center provides you with all of your order processing solutions.
Pick & Pack Fulfillment
Pick and Pack is a part of a complete supply chain management focused on the needs of small retailers. It entails processing small to large quantities of product, often truck or train loads, and disassembling them, picking the relevant product for each destination, and re-packaging with shipping label affixed and invoice included. Usual service includes obtaining a fair rate of shipping from common as well as expediting truck carriers.
Case picking is the gathering of full cartons or boxes of product. This is often done on a pallet. In the consumer products industry, case picking large quantities of cartons is often an entry level employee’s task. There is, however, significant skill required to make a good pallet load of product. Warehouse management system products create pick paths to minimize the travel distance of an order selector, but often neglect the need to maximize the use of cube, segregating product that should not touch or minimize damage.
Key requirements are that cartons not be damaged, packers make good use of the available cube (space), and loads be evaluated for quick assembly.
Product fulfillment is the process of moving product from shelf to customer. That product may be in the form of one single item or a bundle of items assembled as a kit as the finished product. Capitol Fulfillment is well versed in all types of items and kit assemblies when fulfilling products ordered. Product fulfillment is not a static process. As your company grows and changes, adds, or modifies product we will also adapt our product fulfillment procedures with you. We offer our customers access to an inventory and order tracking program that empowers your company to manage and see in real-time your products being shipped out of our warehouse. Let Capitol Fulfillment help you with all of your product fulfillment needs.